Refund policy
Refunds
We have a 30-day refund policy, which means you have 30 days after receiving your item to request a refund if you are unhappy with the product.
You will be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at newportchowdercompany@gmail.com.
To start the process of a refund or inquire about refunds, you can contact us at newportchowdercompany@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.